Privacy Policy
Effective Date: January 1, 2025
Last Updated: April 23, 2026
Comfort Air Solutions, LLC (“Comfort Air Solutions,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information you share with us through our website, comfortairsolutionsaz.com (the “Site“).
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have regarding your information.
1. Information We Collect
We may collect the following categories of information:
Information You Provide to Us
When you submit information through our Site, we may collect:
- Name
- Email address
- Phone number
- Service address or project address
- City, state, and ZIP code
- Information about your HVAC, refrigeration, new construction, maintenance, duct cleaning, or service request
- Any other information you choose to provide in contact forms, estimate requests, maintenance inquiries, financing inquiries, or other submissions
Information Collected Automatically
When you visit our Site, we, or our service providers, may automatically collect certain information, such as:
- IP address
- Browser type and device type
- Operating system
- Pages viewed and time spent on pages
- Referring website or source
- General location information derived from IP address
- Cookie and analytics data
Information from Third Parties
We may receive information from third-party service providers that support our Site and business operations, such as website hosting providers, analytics providers, advertising platforms, CRM tools, scheduling software, payment providers, financing providers, and form-processing tools.
2. How We Use Information
We may use your information to:
- Respond to inquiries and service requests
- Provide estimates, scheduling, service updates, and customer support
- Process maintenance plan or service-related communications
- Improve our website, services, and customer experience
- Monitor website performance, analytics, and traffic patterns
- Send marketing, promotional, or follow-up communications where permitted by law
- Maintain security, detect fraud, and protect our business and users
- Comply with legal obligations and enforce our terms
3. Cookies and Tracking Technologies
Our Site may use cookies, pixels, tags, and similar technologies to:
- Help the Site function properly
- Understand how visitors use the Site
- Improve website performance
- Measure advertising effectiveness
- Support remarketing or advertising campaigns
You can control cookies through your browser settings. Please note that disabling cookies may affect Site functionality.
4. How We Share Information
We do not sell your personal information for money.
We may share information with trusted third parties that help us operate our business and Site, including providers for:
- Website hosting and maintenance
- Analytics and performance monitoring
- Advertising and marketing
- Customer relationship management
- Scheduling or service operations
- Payment processing
- Financing or application processing, when requested by you
- Legal, compliance, or security support
We may also disclose information:
- If required by law, subpoena, court order, or legal process
- To protect our rights, property, safety, customers, or business operations
- In connection with a business transfer, merger, financing, acquisition, or asset sale
5. Third-Party Links and Tools
Our Site may include links to or integrations with third-party websites, tools, or services, including financing providers, payment tools, mapping tools, embedded content, social media platforms, and advertising services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing your information.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide requested services
- Maintain business and customer records
- Meet legal, tax, accounting, or operational requirements
- Resolve disputes and enforce agreements
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure. By using the Site, you understand and accept this risk.
8. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information, please contact us so we can review and delete it if appropriate.
9. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, subject to applicable law.
You may also:
- Contact us to update your information
- Opt out of marketing emails by using the unsubscribe link in the message
- Request that we review or delete certain submitted website information, subject to legal and operational requirements
To make a privacy-related request, use the contact information below.
10. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to these signals, our Site may not respond to Do Not Track requests.
11. State Privacy Notices
Residents of certain states may have additional rights under applicable privacy laws. If a state-specific notice is required for your business activities, customer base, or data practices, this Privacy Policy should be supplemented accordingly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Comfort Air Solutions, LLC
1907 Cottonwood Ln
Mohave Valley, AZ 86440
Phone: 928-450-5534
Email: of************************@***il.com
ROC#350951